Details

Consultation on evaluating the website of the Securities and Commodities Authority

Open Date : 26/12/2023|Close Date: 01/03/2024

:About the consultation

Securities and Commodities Authority (SCA) has recently included various new tabs and enhanced the content of its website. This is to guarantee that the websites owned by government entities satisfy the needs of users and visitors, improve the quality of services, and ensure a more distinctive experience for users

:The objective

Reviewing public opinions about updates to the SCA website content, enhancing the use of electronic services, to implementing appropriate improvement measures

:The decisions

A questionnaire/survey has been created to assess public opinion on the SCA website based on participant comments and suggestions. The results will be taken into consideration to further enhance the website's visual identity, content, and electronic services by Securities and Commodities Authority


Outcome

The total number of survey recipients was (9) participants

The final result of the customer satisfaction survey is 84%. The Authority will take into account all comments and suggestions received through this questionnaire to meet the expectations of the target audience with the aim of improving accordingly.

Download outcome file

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