Submit a complaint

This service enables customers to submit a complaint about the services provided by the authority, its procedures, or the manner in which they are delivered.

Service Process


Conditions & Requirements

No service conditions


Service completion duration

Submit a complaint
1 Mins

Submit a complain
5 Days


Service channels
  1. SCA Call Center
  2. Email

Target audience
  • All clients of the Authority, including individuals and companies

Service Classfication

G2B,G2C,G2G


Service Code

370-010-001-000


Required Documents

  1. N/A

For assistance, get in touch through

Call: 800 SCAUAE (722823)

Working Hours

  • Monday-Thursday: 7:30 AM - 3:30 PM
  • Friday: 7:30 AM - 12:00 PM
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