Submit a complaint related to capital market transactions

No, you cannot file complaints against unlicensed entities. In this case, you may resort to the competent authorities responsible for regulating the activities of the entity you are complaining against. Alternatively, you may turn to the judicial authorities that have jurisdiction over that entity.

If the SCA becomes aware of an entity engaged in activities without being licensed, the incident will be investigated and the necessary actions will be taken to maintain investor rights. Those wishing to make financial claims against unlicensed entities must resort to the competent judicial authorities.

The fees cannot be recovered. The plaintiff should be responsible for fee payment in all cases.

The SCA will oblige the broker to transfer back the shares sold without your permission or authorization. However, it does not deal with compensation demands, and therefore the plaintiff should go to the competent court with these demands, if necessary.

Yes, parties to the complaint can appeal against a decision made in relation to their complaint within 30 days from the date they become aware of the decision. This can be done by applying to a service titled “Appealing Against Decisions Made by the SCA and the Markets” via the following link: https://eservices2.sca.ae/account/loginpage.aspx?SRC=1008

The SCA has jurisdiction over specific subject matters as the markets have jurisidiction over others. Please review The SCA Chairman’s Decision No. (04/Chairman) of 2021 on the Distribution of Jurisdiction and Powers between the Securities and Commodities Authority and the Licensed Securities Markets in the State using this link: https://www.sca.gov.ae/en/regulations/regulations-listing.aspx#page=1

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